organisational
skills



Manage Operations for Service Excellence



  • Understand the importance of good service & customer experience
  • Understand the components for service excellence
  • Understand the process of resolving performance issues


Critical Thinking & Analytical Skills for Problem Solving & Decision Making



  • Understand how to evaluate information and determine how to interpret to make a sound judgement
  • Able to break down complex information or data into fundamental parts or basic principles
  • Able to develop higher-order thinking process that result in better problem solving, decision making and create recommendations to stakeholders


Effective Business Negotiation



  • Able to understand the different negotiating styles
  • Able to understand and apply the negotiation techniques


Managing Organisation Dynamics & Office Politics



  • Understand management processes
  • Understand individual & group behaviour
  • Understand the different personalities Able to resolve conflicts to improve working relationship


“Education is not the learning of facts, but the training of the mind to think”
- Albert Einstein


Get in touch



INTELLEGO PTE. LTD.

CO REG: 201909968W



WATSAPP



+65 9144 9212